Shipping policy

Darugar Shipping Policy

Processing Time
All orders are processed within 2 to 5 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping Timeframe
Once your order is processed, please allow 3 to 4 weeks for delivery. This extended shipping window accounts for the made-to-order nature of our products, potential carrier delays, and international logistics.

Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping
We ship internationally to select countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Delivery times for international orders may also vary due to customs processing.

Tracking Your Order
You’ll receive an email confirmation with a tracking number once your order ships. Please allow 1 to 3 business days after shipment for tracking to update.

Lost or Delayed Packages
If your package appears lost or has not arrived after 4 weeks, contact us at darugar02@gmail.com. We will work with the carrier to resolve the issue.

Shipping Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect addresses. If you notice an error, email us immediately before the order is processed.

Shipping Restrictions
Some products may have shipping limitations depending on region or legal restrictions. If your order is affected, we will contact you directly.

Need Help?
For any shipping-related questions, contact us at darugar02@gmail.com.